Frequently asked questions

Where can I find you?

We are in the beloved neighbourhood of Inglewood Calgary in the shiny new Avli building 1020 9 Ave SE, unit # 112, Calgary, Alberta, T2G 0S7. We’re street-facing on Inglewood’s main avenue next to the Hose and Hound pub and across the street from Bite Grocery and Gravity Espresso Wine and Bar

Is there parking available?

Paid street parking is available right outside our shop Monday - Friday 11AM - 3:30PM and Saturday 9AM - 6PM. Free parking all other days and times. Alternative Parking: - Free parking is one block north of us along 8 Avenue SE. - Paid street parking is also available on 9 Ave SE, and free after 3:30pm Monday to Saturday, and free on Sundays. - The Avli condo has paid underground parking lot that can be accessed from the back alley, rates are $3/hour. Check out our handy dandy parking map.

Do you direct bill to insurance for eye exams, eyeglasses, and contact lenses?

We offer direct billing to a handful of insurance providers including Alberta Blue Cross, Canada Life (formerly Great West Life), Sun Life, Green Shield Canada, Manulife, and many others. See if your health insurance company is one that we are set up with by emailing us at is If your health insurance company isn't one we can direct bill to, we will ensure you have all the receipts you need to submit a claim after your visit.

How much is an eye exam? Are eye exams covered by Alberta Health Care?

Annual adult eye exams are $189 for comprehensive vision and eye health testing including digital, high resolution optomap retinal imaging. If you wear contact lenses then the exam is $209 for glasses and contact lens prescriptions all-in-one visit. Adult eye exams are not covered by Alberta Health, but many company insurance plans will contribute to an exam every 2 years. Eye exams for children under 18 years of age and 65+ are $50 for optomap retinal imaging, and the rest is covered under Alberta Healthcare. Find out more details about our services and fees.

I have an eye emergency, what do I do?

We got your back (or more like your eyes). If you have a red eye, discharge, foreign body, pain, light sensitivity, or you just don’t know what’s going, then come in and Alberta Health Care (AHC) will cover the cost of your visit. All Albertans, regardless of age, are covered by AHC an ocular emergency visit by a licensed Optometrist. Save the visit from the ER or walk-in Family Doctor and come see us. We welcome same day emergency visits - just give us a call at 403-454-5880 so we can advise on the best time to come in to reduce your wait time.

Do you carry Anne et Valentin, Moscot, l.a. Eyeworks, and Masunaga?

Yes, yes and yes! Come on in and check out our eyewear collection in person. We have L.A. Eyeworks - HERE We have Moscot - HERE

Can I just walk in or do I need an appointment?

On most days we can accomodate a walk in visit but due to COVID-19 Restrictions, we highly recommend booking an appointment as our capacity to see guests is limited. If you're in the area and wondering if you can stop by, give us a knock on the door or a quick phone call at 403-454-5880.

What is Binocular Vision?

Great question. Binocular vision is when both eyes are functioning normally and sending individual signals to the brain and then the brain fuses these signals into a conherent singal signal. When the individual signals from the eyes and the meshing of those signals in the brain breaksdown, that is when you start to see binocular breakdown. Check out our article for more in depth information.

What is Amblyopia?

Amblyopia is also known commonly as a lazy eye or wandering eye. This generally occurs when there is a loss of vision in one eye or in both eyes.

What is Nerdwax, and does it work?

Nerdwax...we got some and tried it out...check out our results HERE

How Much Screen Time is Too Much for a Child?

We take this question to heart when it comes to our childrens' exam, and make it our mission to educate all of our parents, especially the new parents, the impact screen time has on their kids’ eyes. Check out our FULL article on the subject.